- Return Policy on US Orders -
We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise.
- Ever Simplicity will only accept return products that are shipped within 7 days from the delivery date of your order.
- Returned merchandise should include the tags with a copy of the invoice and be in the same condition as when it was delivered to you.
- Ever Simplicity will not accept returns for any items that have been worn.
- The original price paid for the product(s) will be credited.
- Transportation costs will not be credited.
- If you return articles that have made you eligible to freight free shipping - which you would otherwise not have been - your return payment will be deducted accordingly (appropriate shipping cost deducted).
- Ever Simplicity highly recommends using trackable mail or delivery confirmation. Without this lost packages will not be refunded.
- Return requests on final or clearance sale merchandise will not be accepted.
Your account will be credited within 5 working days, please note that depending on the payment processing duration at your bank the accreditation might take some additional days.Exchanges
If you have purchased an item in the wrong size, our normal return policy applies. You should email us about the size you need, and we will then check for availability and let you know by email. Shipping of exchanges will be charged normal freight cost.
To request a return or exchange please email firstname.lastname@example.org and we will help!
Please send all returns to:
16008 Legacy Road 201
Tustin, CA 92782
- Return Policy on International Orders -
Due to the high shipping costs and longer delivery time, we don't accept any returns and exchanges on international orders. Please make sure that you double check the size and color.